Customer Support

24 hours a day, 365 days a year!

Conversion & MRO

EFW ensures Support Services for the converted part of the aircraft, wherever the aircraft may be operated. As long as at least five aircraft are in scheduled revenue freighter service world-wide, EFW will continuously support the converted part of the aircraft as requested by the customer or operator during operation and both scheduled and unscheduled maintenance activities.

The EFW support services include:

  • Technical service, engineering assistance, technical assistance and working parties, monitoring of airworthiness directives and Airbus service bulletins, technical analysis
  • Technical publication revision service for P2F supplemental manuals
  • Trainings

EFW is in the position to provide technical support under AOG conditions for the converted part of the aircraft by a team of qualified technical staff wherever the aircraft may be operated. The Technical AOG Service is available 24 hours a day, 365 days a year.

AOG-Service Technical Support
(24 hours a day, 365 days a year)
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